Narrative & Identity Transformation Institute
Advancing the human architecture of institutional transformation
NITI is a field-based storytelling, applied research, inquiry, and practice institute. It studies how the people responsible for institutional change interpret authority, understand their mandate, and construct meaning in their roles — and what that means for postsecondary outcomes among historically marginalized and underserved students.
About the Institute
A field-based institute for the human side of institutional change
The Narrative & Identity Transformation Institute exists because institutional transformation in higher education keeps running into the same limit: strategy and policy can specify what should change, but they cannot specify how the people responsible for that change will interpret their part in it. NITI studies that gap — the interpretations, identities, and narratives that determine whether a transformation effort reaches the students it was meant to serve.
Our focus is postsecondary outcomes for historically marginalized and underserved populations. Equity gaps in access, persistence, and completion are shaped by institutional decisions, but those decisions are carried out by people navigating ambiguous authority, contested mandates, and competing definitions of success. NITI treats that human terrain as a serious object of study, not a soft variable alongside the “real” work of strategy.
Storytelling, applied research, inquiry, and practice are not separate activities at NITI — they are one method. Storytelling surfaces how transformation leaders actually make sense of their roles. Research and inquiry test whether those patterns hold across institutions. Practice turns what is learned into frameworks the field can use. Each stage disciplines the others.
Mission
To study how transformation leaders interpret authority, mandate, and meaning inside their institutions, and to translate that understanding into frameworks and practice that improve postsecondary outcomes for historically marginalized and underserved students.
Vision
A postsecondary field that treats identity, interpretation, and narrative as seriously as it treats strategy and policy — so that institutional transformation reliably produces more equitable outcomes, not just better plans.
The Core Idea
Transformation is structural and human at once
Institutional transformation is usually described in structural terms: a strategic plan, a reorganized division, a new set of metrics, a redesigned student pathway. Those structures matter. But a plan does not execute itself. It is read, translated, and enacted by people who hold different relationships to authority, different understandings of their own mandate, and different definitions of what success would even look like.
A president may understand a transformation initiative as a matter of institutional survival. A trustee may understand it as a governance obligation. A provost may read the same initiative as an implicit critique of the units they oversee. A transformation lead — often newly hired, often without formal authority over the people whose work must change — may interpret the job as diplomacy, as enforcement, or as translation, depending on how the mandate was handed to them. Faculty may read the initiative as a threat to their autonomy or as overdue support. Students experience its effects without ever seeing how it was interpreted. Intermediaries and funders bring their own theories of change, which do not always match how the institution actually works.
None of these readings are irrational. Each is a coherent interpretation of an ambiguous mandate, made by someone accountable for outcomes they did not fully define. NITI studies where these interpretations align, where they collide, and what that friction costs — in stalled initiatives, in leadership turnover, and, ultimately, in outcomes for the students the transformation was meant to serve.
A restrained map of one recurring pattern: the transformation lead sits at the center of relationships with the president, trustees, provost, faculty, students, intermediaries, and funders — each shaped by how that role interprets its own authority and mandate.
The NIT Lab
The research and innovation space at NITI’s center
The Narrative & Identity Transformation Lab, or NIT Lab, is where the institute develops and tests the frameworks, models, and field insights that inform its broader work.
The Lab’s method starts with institutional practice rather than theory. It studies how transformation leaders actually interpret their roles, how institutions actually respond to change efforts, and which patterns recur across otherwise dissimilar campuses. Those patterns become working frameworks, tested again against new contexts before they are offered to the field.
The Lab does not produce prescriptions. It produces sharper distinctions and frameworks that transformation leaders can use to understand — and navigate — the institutional terrain they are responsible for changing.
First Initiative
The Transformational Archetype Model
The Transformational Archetype Model is NITI’s first major initiative to come out of the NIT Lab. It examines a recurring question: when people are asked to lead institutional transformation, how do they interpret that role — and does the way they interpret it shape what happens next?
The model looks at recurring patterns in how transformation leaders read their authority, understand their mandate, and engage the wider ecosystem around them: presidents, trustees, faculty, funders, and the students the work is ultimately for. Early work is underway with a small cohort of transformation leaders across a range of institutions, testing whether these patterns hold, where they diverge, and what they reveal about the conditions that let transformation efforts succeed or stall.
This is early-stage, field-building work. NITI’s aim is to synthesize what this initial cohort reveals and share it with the field as the model develops — opening a rigorous line of inquiry that other researchers and practitioners can build on.
Initial Work
A six-week leadership lab
NITI’s initial work is a six-week leadership lab convened with transformation leads from a select group of institutions — the people formally or informally responsible for carrying out institutional change, often without the full authority their mandate assumes.
The lab is organized around four lines of inquiry:
How do transformation leaders interpret their mandate?
Where does role ambiguity create institutional friction?
How do leadership archetypes shape transformation outcomes?
What might role clarity unlock for institutional progress?
What the lab surfaces — about how transformation leaders make sense of their roles, and where that sense-making breaks down — will inform NITI’s future research, programming, and the conversations it convenes across the field.
Looking Ahead
Where the institute is headed
The six-week pilot and the early stage of the Transformational Archetype Model are what exist today. They point toward a broader body of work NITI intends to build over time.
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Leadership labs & cohort experiences
Extending the pilot’s model into recurring programming for transformation leaders across institutions.
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Applied research & field reports
Publishing what the Lab learns as the archetype model and future studies develop.
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Frameworks & practical tools
Translating research findings into resources institutions can use directly in their own transformation work.
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Cross-sector convenings & dialogue
Bringing presidents, trustees, transformation leads, faculty, funders, and intermediaries into shared conversation about the human dimensions of change.
These are the institute’s intended directions, not current offerings. NITI’s present work is the six-week pilot and the first phase of the Transformational Archetype Model, described above.
Founder & Connection
Founded by Dr. Samaad Wes Keys
NITI is founded by Dr. Samaad Wes Keys, who established the institute to bring the same rigor applied to institutional strategy and policy to the human dimensions of transformation — the identities, narratives, and interpretations of the people responsible for change.
NITI is in its early, field-building stage. Its present work is the six-week leadership lab and the first phase of the Transformational Archetype Model, both described above.
Get in touch
NITI welcomes inquiries from:
- Institutional practitioners — presidents, provosts, trustees, and transformation leads
- Researchers studying institutional change and postsecondary equity
- Intermediaries working across higher education
- Funders interested in the human dimensions of transformation